RediATMs can be used at no charge to Retro customers. Use of other ATMs/ATM networks are subject to fees and charges determined by the owner of the ATM being used.
You will receive a statement for your Home Loan account every six months (at the end of December and again at the end of June). For home loans with offset facilities, a statement is issued every [...]
Not at all – only 30% of our customers have some kind of credit blemish. In fact, the most common reason a customer will need a unique solution is due to unusual income such as casual or [...]
Unlimited free VISA Merchant transactions (where credit is chosen on the point of sale terminal and/or the customer signs for the transaction/purchase – Note not all payWave transactions are [...]
Internet Banking (Funds Transfers & BPAY) VISA Debit Card: Merchant purchases $3,000 per day limit ATMs and EFTPOS – maximum $1,000 per day limit Direct Entry (Credits and Debits) Manual [...]
You can activate your card either by logging into your online banking and selecting Services / Activate Card, or by posting the activation slip sent with the PIN to AFG Home Loans at PO Box 710, [...]
All product conversions/variations are subject to eligibility criteria. You can call your broker or our Client Services department on 1800 629 948 and request a product variation or you can email [...]
The following daily limits apply for each borrower: $3,000 BPAY (by each borrower) $3,000 Electronic Transfer (by each borrower) Each borrower can increase their daily transfer limit to [...]
You can access your facilities via online banking by clicking Account Access in the menu above then simply selecting AFG Link option. You are required to enter an SMS code. If you require your [...]
Redraw is not available on fixed rate loans. Any available redraw^ on construction and vacant land loans can only be accessed by completing the Redraw Requests & Transfers form and returning [...]
Yes – cheques only. You will need to complete a deposit slip with the BSB and account number we give you in your Welcome Pack. Note: The teller will not have access to your loan account details [...]
Your online access details for StarNet will be mailed to you within 10 business days of settlement. If you requested an AFG Home Loans EdgeTM Debit Card at the time of application, the Debit Card [...]
A fixed rate loan means that the interest rate, which applies to your loan, will stay the same for the fixed rate period. For example, if you take out a 3-year fixed rate home loan, the interest [...]
Please call your mortgage broker to discuss your options.
You can request to change to a fixed rate by emailing us at firstname.lastname@example.org or calling us on 1300 247 033. We will send you a ‘Fixed Rate Request Form’ and a letter to confirm your [...]
Call 1300 247 033 to set up or amend a direct debit. Or send us a secure email once you’re logged in to online banking.