If your query is specific to Coronavirus (COVID-19) and you need to speak to someone, or apply for financial assistance please click here for the latest information.
For information regarding interest rate changes click here for more information
Our team are based in Perth and are available 9:00am to 7:00pm AEST, Monday to Friday (excluding public holidays).
During these hours we are experiencing an increased call volumes, and ask for your patience and understanding.
If you’d prefer, please complete the form opposite and someone from the support team will get back to you as soon as they are able.
Call 1800 629 948 for all general enquiries.
Have you had a lost or stolen card?
Contact our teams directly.
Write to us
Attn: Client Services
AFG Home Loans
PO Box 710
West Perth
WA, 6872
Please see our guides on:
- Financial Hardship (If you’re requesting financial hardship as a result of COVID-19 please click here for more information.)
- Complaints
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