Who are we?

Good question. You won’t have seen one of our branches on a street corner because we don’t have any. And you won’t hear about us in a big ad campaign because we don’t do that either. So it’s pretty easy to tell that we’re not a bank. So who are we?


We’re big.

AFG Home Loans is part of AFG, Australian Finance Group, that processes over $4.5 billion worth of mortgage finance every month through around 2,800+ mortgage brokers across the country.

We’ve been around since 1994 and have grown to become the largest provider of mortgage broking services in Australia with over $114 billion on our ‘loan book’.’

Each month thousands of families move into homes financed by one of AFG’s 2,800+ mortgage brokers across Australia.
Best of all, we’re the people who can offer you leading interest rates with great features, low fees and top notch customer service.

You may be surprised to learn that getting the right loan is much more than getting the best interest rate advertised today. Of course, whether you’re a first home buyer, an investor or looking to refinance, keeping costs down is important. But it’s also vital you get the right product and that it suits you, your goals, where you’re at in life right now and works as well as it can for you over the life of the loan.

The right choice.

AFG Home Loans has a range of home loans for you to choose from with different features to ensure we have the right product for you. The added benefit is that our rates just happen to be some of the most competitive in the market.

The right price.

What’s more, we don’t have a network of branches to manage or big ad campaigns to pay for, so we are able to pass these savings on to our customers through great rates and low fees and charges.

AFG Home Loans Staff Member

Our Team

We are Thinkers. We are Innovators. We are AFG Home Loans.

Customer Focused

The AFG Home Loans team are focused on providing you with the best customer service with real people talking to you from our real Australian offices across the country.

Whether it’s a query on internet banking, direct debits, updating your information, redraws, transfers – you name it, we’re just a call or an email away.

Professional Service

We don’t just offer fast, professional service – we guarantee it. And as well as providing just what you want today, we promise to look after you tomorrow.

Please contact us today if there is anything we can assist you with regarding your AFG Home Loan.

Easy to Contact

To make sure that you are put in contact with the best person to help you, please contact us via our contact form, or phone AFG Home Loans Client Services on 1800 629 948. 

If you’d prefer to email us, we have a few different email addresses to make sure your email is directed to the right person.

For all general Client Services queries please email


For all discharges, substitutions and partial discharges please email


For all construction queries please email