iOS
To close an app running in the background or force it to quit:

1. Double-click on the Home button to access the new app switcher or multitasking tray
2. Swipe up on the app that you want to close. You can close multiple apps (up to three apps) at a time using multiple fingers

Android
To close an app running in the background or force it to quit:

1. Launch the recent applications menu
2. Find the application(s) you want to close
3. Tap and hold on the application and swipe it to the right

If you are still experiencing issues after forcing the application to quit and restarting it, delete or uninstall the Mobile App and re-download it.

This will resolve most issues with the Mobile App, however if you are still experiencing problems please call AFG Home Loans Retro during business hours on 1800 629 948 so we can assist you further.