How can I change repayment frequency?
Please complete the Repayment Request form and return the completed form to the CustomerCare team:
By email to firstname.lastname@example.org
By post to CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007
Ongoing additional payments made electronically do not attract a fee. You can also provide a letter requesting the change, signed by all borrowers, and return it to the CustomerCare team by email or post as shown above.
Not available on Interest Only loans.