How do I report my card lost, stolen or damaged?
If your card is lost or stolen, please report it immediately to minimise the risk of unauthorised use.
If your Retro card is lost or stolen, please call:
During office hours
After hours
If your Link card is lost or stolen, please call:
During office hours
After hours
If your Alpha or Adelaide Bank card is lost or stolen, please call:
Available 24/7
If your Icon card is lost or stolen, please call:
During office hours
If your Edge card is lost or stolen, please call:
During office hours
After hours
If you’re overseas
If your Options card is lost or stolen, please call:
During office hours
If your card is with ING, please call:
During office hours
After hours:
If you’re overseas