If your Retro card is lost or stolen, please call:
During office hours
After hours
Your card will be cancelled immediately, and a new card will be issued.
We will then send you a “Card Maintenance Form” and “Lost-Stolen VISA Report” which you will need to complete and send back to us via post to PO Box 710, West Perth, WA 6872 or via email to clientservices@afghomeloans.com.au
How do I stop or cancel a Retro/Link direct debit or recurring payment?
How do I stop or cancel a direct debit? We
How do I report my card lost, stolen or damaged?
If your card is lost or stolen, please report it
You can use your VISA Debit Card when travelling overseas,
AFG Home Loans Pty Ltd is part of the ASX listed Australian Finance Group Ltd (AFG), one of Australia’s leading mortgage broking firms for almost a quarter of a century.
The information provided is a short summary and is not everything you need to know to select a product and features that are appropriate for your needs and requirements. All information is subject to change without notice. Terms and conditions and lending criteria may apply. Fees and charges may be varied or introduced in the future.
AFG Home Loans Pty Ltd | ACN 153 255 559 | Australian Credit Licence 411913
