My Retro card is lost or stolen
If your card is lost or stolen please call us immediately on 1800 629 948 or 08 9420 7888 in business hours. After hours please call 1800 648 027 or 02 8299 9101. Your card will be cancelled immediately. We will then send you a “Card Maintenance Form” and “Lost-Stolen VISA Report” which you will need to complete and send back to us via post to PO Box 710, West Perth WA 6872 or via email to firstname.lastname@example.org.