afg-home-loans_2022_header_rgb
Help Centre
afg-home-loans_2022_header_rgb

Loan Type: Edge

How can I change repayment frequency?

Edge
Please complete the Repayment Request form and return the completed form to the CustomerCare team:By email to edge@afghomeloans.com.auBy post to CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007Ongoing additional payments made electronically do not attract a fee. You can also provide a letter requesting the change, signed by all borrowers, and return it...
Read more

How can I redraw on my vacant land/construction/fixed rate loan?

Edge
Redraw is not available on fixed rate loans. Any available redraw^ on construction and vacant land loans can only be accessed by completing the Redraw Requests & Transfers form and returning the completed form to the CustomerCare team: By email to edge@afghomeloans.com.au By post to Advantedge Financial Services Pty Ltd CustomerCare, P.O. Box 626, Collins...
Read more

How do I increase my loan amount?

Edge
Contact your AFG mortgage broker to arrange an appointment to discuss your request. A new loan application will be required.# # Fees and charges (such as variation fees, Government charges, lender’s mortgage insurance), and credit criteria may apply.
Read more

How do I request a recalculation of my repayments

Edge
Please complete the Repayment Request form and return the completed form to the CustomerCare team:By email to edge@afghomeloans.com.au
Read more

Can I make a deposit into my loan at a NAB Branch?

Edge
Personal Finance
Yes – cheques only. You will need to complete a deposit slip with the BSB and account number we give you in your Welcome Pack. Note: The teller will not have access to your loan account details in the loan systems. Please explain to the teller that the deposit is a “back office” transaction. If...
Read more

Can my redraw be transferred into my account?

Edge
No. Any redraws you request can only be paid into the linked account that you nominated on your Direct Debit Request form.
Read more

How can I find out how much redraw I have available?

Edge
You can check your loan account via StarNet or StarCall to view your available redraw^ amount anytime or call the CustomerCare team on 1300 543 558 from 8:00am-8:00pm (AEDT) Monday to Friday. ^ Redraw subject to loan terms. Redraw only available where you have made additional payments to your variable rate loan. Fees are incurred...
Read more

When will I receive Edge online access?

Edge
Your online access details for StarNet will be mailed to you within 10 business days of settlement.
Read more

How to sign your loan documents digitally

Edge
When you’re buying or refinancing your home, there’s always a lot of paperwork. We’ve partnered with MSA National to make it easy for you to sign your home loan documents online and possibly settle your home loan faster. Step 1: Log in When your home loan documents are ready, you’ll receive a text message to...
Read more
afg-home-loans_reversed_md

AFG Home Loans Pty Ltd is part of the ASX listed Australian Finance Group Ltd (AFG), one of Australia’s leading mortgage broking firms for almost a quarter of a century.

Your Goals
Home Loans
Tools & Calculators
Quick Links

The information provided is a short summary and is not everything you need to know to select a product and features that are appropriate for your needs and requirements. All information is subject to change without notice. Terms and conditions and lending criteria may apply. Fees and charges may be varied or introduced in the future.

AFG Home Loans Pty Ltd | ACN 153 255 559 | Australian Credit Licence 411913

afg-home-loans_2022_header_rgb

I want to buy my first home

Buying your first home is exciting, but it’s a big step to take and one that comes with many questions and decisions.

I'm considering refinancing

Situations change, perhaps you’ve changed jobs, a new addition to the family? Maybe you would just like a better rate?

I'm looking to buy an investment

Research and having the right people to help you are the keys when investing in property.

I'm thinking about buying my next home

Whether you’re looking to upsize, downsize, relocate, or buy that dream holiday home.

I'm looking to build a new home

Building your own house can be a wonderful experience – but it can also be expensive.

View all the goals

View calculators

Find a broker

Retro

The classic home loan with modern features.

Link

Flexible loans for borrowers looking for solutions outside the box.

Bright

Tailored loans to support diverse needs.

Align

A versatile home loan with no ongoing fees.

Edge

Simple competitive home loans with all the essentials.

Alpha

Tailor your finance with a versatile range of loan options.

Options

A finance solution for those who may not meet standard criteria.

View all our loans

View calculators

Find a broker
Contact AFG Home Loans
Contact an AFG Broker