afg-home-loans_2022_header_rgb
Help Centre
afg-home-loans_2022_header_rgb

Loan Type: Link

Using the portal for the first time

Link, Retro
Internet Banking
On your first login you will be prompted to complete a few security steps. This video takes you through this process.
Read more

Change account name in Internet Banking

Link, Retro
Read more

Have you been affected by COVID-19?

Alpha, Edge, Link, Options, Retro
General
If your query is specific to Coronavirus (COVID-19) and you need to speak to someone, or apply for financial assistance please click here for the latest information.
Read more

How can I apply for an increase to my existing Retro/Link home loan?

Link, Retro
For an increase to your existing Retro/Link home loan, please contact your mortgage broker who can then advise what is required to assess your application. The minimum credit increase is $20,000. Fees and charges are payable.
Read more

How does payWave work?

Link, Retro
If your card has payWave then (subject to note below) all payWave transactions will form part of your daily VISA Merchant transaction limit. However, payWave transactions are limited to (please refer to payWave FAQs for further details): Note: Not all payWave transactions are treated as a Visa Merchant transaction, with the merchant able to switch the...
Read more

Can I use my card overseas?

Link, Retro
Bank Cards, Security
You can use your VISA Debit Card when travelling overseas, however you’ll need to let us know first. Call our Client Services Team on 1800 629 948 to tell us the dates you will be away and which countries you’ll visit. Withdrawing cash overseas incurs a $4.50 cash advance fee per cash withdrawal using your...
Read more

What are the fees to access funds in my Retro/Link home loan with an Offset Facility?

Link, Retro
Read more

How can I access my Retro/Link home loan with an offset facility?

Link, Retro
Internet Banking (Funds Transfers & BPAY) VISA Debit Card: Merchant purchases $10,000 per day limit ATMs and EFTPOS – maximum $1,500 per day limit Direct Entry (Credits and Debits) Manual transfer requests can be arranged through our Client Services department. Please note, it may take 2-3 business days to receive the funds and the minimum...
Read more

How do I report my Link card lost, stolen or damaged?

Link
Bank Cards, Security
If your Link card is lost or stolen, please call: During office hours 1800 629 948 or 08 9420 7888 After hours 1800 648 027 or 02 8299 9101 Your card will be cancelled immediately. We will then send you a “Card Maintenance Form” and “Lost-Stolen VISA Report” which you will need to complete and send back to...
Read more

How can I access my home loan account?

Link, Retro
You can access your account via Internet Banking or manual redraw requests can be arranged through our Client Services via email clientservices@afghomeloans.com.au or by phone 1800 629 948. Please note that it may take up to 2-3 business days to receive the funds and the minimum redraw amount via manual redraw is $3,000. Fees and charges may...
Read more
afg-home-loans_reversed_md

AFG Home Loans Pty Ltd is part of the ASX listed Australian Finance Group Ltd (AFG), one of Australia’s leading mortgage broking firms for almost a quarter of a century.

Your Goals
Home Loans
Tools & Calculators
Quick Links

The information provided is a short summary and is not everything you need to know to select a product and features that are appropriate for your needs and requirements. All information is subject to change without notice. Terms and conditions and lending criteria may apply. Fees and charges may be varied or introduced in the future.

AFG Home Loans Pty Ltd | ACN 153 255 559 | Australian Credit Licence 411913

afg-home-loans_2022_header_rgb

I want to buy my first home

Buying your first home is exciting, but it’s a big step to take and one that comes with many questions and decisions.

I'm considering refinancing

Situations change, perhaps you’ve changed jobs, a new addition to the family? Maybe you would just like a better rate?

I'm looking to buy an investment

Research and having the right people to help you are the keys when investing in property.

I'm thinking about buying my next home

Whether you’re looking to upsize, downsize, relocate, or buy that dream holiday home.

I'm looking to build a new home

Building your own house can be a wonderful experience – but it can also be expensive.

View all the goals

View calculators

Find a broker

Retro

The classic home loan with modern features.

Link

Flexible loans for borrowers looking for solutions outside the box.

Bright

Tailored loans to support diverse needs.

Align

A versatile home loan with no ongoing fees.

Edge

Simple competitive home loans with all the essentials.

Alpha

Tailor your finance with a versatile range of loan options.

Options

A finance solution for those who may not meet standard criteria.

View all our loans

View calculators

Find a broker
Contact AFG Home Loans
Contact an AFG Broker